Nexmatrix | Extensions | Knowledge Base

Extensions
Advanced Extension Routing
Default Routing Standard dialplan programming in a Protel PBX gives you limited options for how individual extensions will handle incoming calls. These settings are in each extension's configuration in Extensions->Modify Existing Extension and they ...
Dual Registration
When the Dual Registration feature in Protel LTS and Protelity PBX is enabled, you can register two SIP end points to one extension user. The secondary, or "remote" device can be a softphone application running on a desktop or mobile platform, or ...
Setting up remote access to the voicemail system
There are two ways to set up access so that users can dial in from an off-net telephone and manage their voicemail. One is by pointing a DID directly to the voicemail system, and the other is by creating an access code in an auto attendant. Either ...
Modify Extension - Advanced Tab
This article will explain how to set up and use the various extension options that are available on the Advanced tab of the Modify Existing Extension page. LIMITED ACCESS Checking this option reveals two data fields - "From" and "To". If you want ...
Restricting & Enabling Extension Features
The "Limit Features for Extension" link, located under the Extensions tab, is used to disable the default PBX features for individual extension users. You also use this tool to enable certain features that are not on by default so that designated ...

Popular Articles
Using Wireshark
by Ben Logan Network Technician WIlkes Communications, Inc Wilkesboro, NC With voice quality issues, where you get the capture from is critical. Let's say there's a PBX at point A, switches at points B and C and the problematic phone is point D. ...
Actiontec DSL modem/router - Transparent Bridging mode
If you are placing a Protel PBX behind a NAT router that is connecting to the internet via a DSL connection, you will need to disable the NAT functions of the DSL modem/router. If NAT is not disabled, you will very likely not be able to register ...
Using Diagrams to Design Call Flow
One of the best tools for getting ready to program the Protel LTS is a flow chart. Drawing call flow into a block diagram helps the system administrator to visualize the routing of calls, and it makes it easier to collaborate with the customer/end ...
10/17/2016 Manager Groups
The newest update to Protel LTS includes added functionality that enables PBX administrators to implement definable controls that restrict access to the “Spy” features (Listen, Whisper and Barge), and also to restrict access to call recordings. Here ...
Why upgrade to version 4?
The Protel LTS PBX application runs on Linux Ubuntu Server as its base operating system. Protel LTS version 3, first released in 2013, requires Linux Ubuntu 12.04. This version of Ubuntu reached end-of-life in June of 2017, and as of January 1, ...

Extensions