2015
9/21/2015 QoS Support
nexMatrix Telecom is pleased to announce the release of another enhancement to the Protel LTS PBX platform. You now have the ability to assign AF (Assured Forwarding) or CS (Class Selector) values to each of the 3 types of SIP traffic originating in ...
9/21/2015 QoS Support
nexMatrix Telecom is pleased to announce the release of another enhancement to the Protel LTS PBX platform. You now have the ability to assign AF (Assured Forwarding) or CS (Class Selector) values to each of the 3 types of SIP traffic originating in ...
9/29/2015 Distinctive Ring
I am pleased to announce that we have added support for distinctive rings in Protel LTS. This feature is available on the update that was pushed today. If your PBX does not automatically update when you log into it, run the manual update command ...
10/14/2015 Extension Display Override
A new update, released today, adds additional functionality to Protel LTS. For internal PBX calls - extension to extension - you now have the ability to override, or "spoof", the extension ID number that gets displayed on the receiving telephone. ...
11/24/2015 Voicemail "zero-out"; diable auto updates
Two new enhancements were released today for the Protel LTS platform. Voicemail Abort You now have the ability to allow callers to exit from the voicemail system and return to a call group or attendant. In the Modify Existing Extension panel, ...
12/16/2015 Caller ID override for 911
note: a complete guide to 911 programming is posted here We are pleased to announce that an additional tool has been deployed in Protel LTS that further refines the ability to route 911 calls by allowing you to override the trunk default or ...
9/16/2015 PBX-based DND
Most IP phones have a built in DND (Do Not Disturb) feature. If this feature is toggled "ON" from the phone, any call directed at that phone will return an unavailable message to the PBX, which usually causes the call to go directly to Voicemail. ...
Popular Articles
Using Wireshark
by Ben Logan Network Technician WIlkes Communications, Inc Wilkesboro, NC With voice quality issues, where you get the capture from is critical. Let's say there's a PBX at point A, switches at points B and C and the problematic phone is point D. ...
Actiontec DSL modem/router - Transparent Bridging mode
If you are placing a Protel PBX behind a NAT router that is connecting to the internet via a DSL connection, you will need to disable the NAT functions of the DSL modem/router. If NAT is not disabled, you will very likely not be able to register ...
Using Diagrams to Design Call Flow
One of the best tools for getting ready to program the Protel LTS is a flow chart. Drawing call flow into a block diagram helps the system administrator to visualize the routing of calls, and it makes it easier to collaborate with the customer/end ...
10/17/2016 Manager Groups
The newest update to Protel LTS includes added functionality that enables PBX administrators to implement definable controls that restrict access to the “Spy” features (Listen, Whisper and Barge), and also to restrict access to call recordings. Here ...
Why upgrade to version 4?
The Protel LTS PBX application runs on Linux Ubuntu Server as its base operating system. Protel LTS version 3, first released in 2013, requires Linux Ubuntu 12.04. This version of Ubuntu reached end-of-life in June of 2017, and as of January 1, ...