Restricting & Enabling Extension Features
The "Limit Features for Extension" link, located under the Extensions tab, is used to disable the default PBX features for individual extension users. You also use this tool to enable certain features that are not on by default so that designated users have additional capabilities.
Clicking on the "Limit Features for Extension" link brings up a listing of every extension that exists in the PBX dialplan. Click on any extension name to bring up the modification screen. The top portion of this tool lists all of the PBX-based features that are normally available to all extension users by default. Activate the checkbox to turn off any of these features for a particular user.
The lower portion of this table lists the restricted-access features that are disabled by default for all users. You will need to activate the appropriate features for a user if you want to grant him/her access to it. This includes global Listen/Whisper/Barge, the ability to control the manual Night Attendant, and the ability to change messaging for auto attendants that are configured with dynamic message recordings.
The phone dialpad keypress codes that activate or access these features are listed on the "Modify Feature Codes" page, under the Additional Tasks menu tab. A guide to using common feature codes is available HERE
Modify Extension - Advanced Tab
This article will explain how to set up and use the various extension options that are available on the Advanced tab of the Modify Existing Extension page. LIMITED ACCESS Checking this option reveals two data fields - "From" and "To". If you want ...
11/21/2016 Upgrade to v4 + new features
There have been several feature and function enhancements released for Protel LTS recently: PBX “About” page: Use this link to display which Protel Version your PBX is running, along with OS and kernel versions. Server NAT Settings: Greatly ...
How to Control Extension Forwarding Automatically using Timing Function
Scenario: Extension user wants their calls forwarded to a cell phone automatically, on a schedule based on day of week/time of day. These instructions are written with extension 105 as an example. Replace 105 with the actual extension number you ...
Advanced Extension Routing
Default Routing Standard dialplan programming in a Protel PBX gives you limited options for how individual extensions will handle incoming calls. These settings are in each extension's configuration in Extensions->Modify Existing Extension and they ...
12/6/2016 Mailgun deprecated. Additional features.
Update news: Restricted dialing capability for designated extensions Passcodes moved from feature code page to new page Local SIP port selection now added to phone auto-provisioning Mailgun restrictions may be affecting voicemail to email ...