One of the main features of ProtelFax is the ability to send and receive faxes right from your email. Below you will find instructions on how to do this.
Note: This feature will only work from an email address associated with an active account in our system.
To send a fax from email, compose a message from your email. In the To: field, type the 11 digit fax number (ex 18885551212) followed by @fax.nexmatrix.net
*NOTE It is important to always use an 11 digit fax number when formatting the email. This means you need to include a "1" for faxing any number in the USA or CANADA.
Populating info onto a cover page
If you have your cover page setting turned on, ProtelFax will automatically take details from your email and populate it directly onto a cover page
Email subject line will populate RE: field of the cover page.
Body of email will populate the Comments field of the cover page.
Attach your document to fax
When sending a fax from email you can attach multiple documents types (see below). You can attach a single document or multiple documents (varying formats is fine) and they will be rendered, converted to a faxable format, and sent to your destination fax number.
Once your documents are attached, simply hit SEND. That's it! We'll take care of the rest.
Allowed Email Attachments:
Image Files (TIFF, GIF, PNG, JPEG)
Adobe Acrobat Files (PDF)
Microsoft Office Files (DOC, DOCX, XLSX, PPTX)
Printer File Formats (PCL, EPS, PS)
Text Files (TXT, RTF)
TIPS: If you create a file using a scanner or print to file, always choose the option of black and white for the output.
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