Fortigate, like many firewalls, also has an ALG (Application Level Gateway) for SIP available. It is not on by default. This article explains how to enable it - but if it has been turned on, it should definitely be disabled.
http://help.fortinet.com/fos50hlp/54/Content/FortiOS/fortigate-voip-guide-52/ALG-gui.htm hits on there that can be enabled.. and thusly disabled.