Popular Articles
Using Wireshark
by Ben Logan Network Technician WIlkes Communications, Inc Wilkesboro, NC With voice quality issues, where you get the capture from is critical. Let's say there's a PBX at point A, switches at points B and C and the problematic phone is point D. ...
Actiontec DSL modem/router - Transparent Bridging mode
If you are placing a Protel PBX behind a NAT router that is connecting to the internet via a DSL connection, you will need to disable the NAT functions of the DSL modem/router. If NAT is not disabled, you will very likely not be able to register ...
How to Manually Provision a Grandstream Phone
Before you begin: Your phone needs to be powered up and connected to a Local Area Network (LAN) that is able to connect to the internet. Your computer needs to be on the same LAN as the phone. 1. Find the IP address of the phone. Press the ...
Using Diagrams to Design Call Flow
One of the best tools for getting ready to program the Protel LTS is a flow chart. Drawing call flow into a block diagram helps the system administrator to visualize the routing of calls, and it makes it easier to collaborate with the customer/end ...
10/17/2016 Manager Groups
The newest update to Protel LTS includes added functionality that enables PBX administrators to implement definable controls that restrict access to the “Spy” features (Listen, Whisper and Barge), and also to restrict access to call recordings. Here ...