Auto Attendants - A complete programming guide
OVERVIEW Auto Attendants, sometimes called IVR (Interactive Voice Response), are a useful and versatile component in any PBX dialplan.  Commonly, they are ...
Sat, Sep 9, 2017 at 4:12 PM
Dial-by-name Directory
Protel LTS and Protelity LTS offer a full-service dial-by-name directory.  This feature directs callers to use their number keypad to spell the first three ...
Tue, Jan 31, 2017 at 9:53 AM
Using Diagrams to Design Call Flow
One of the best tools for getting ready to program the Protel LTS is a flow chart.  Drawing call flow into a block diagram helps the system administrator to...
Wed, Feb 1, 2017 at 6:55 PM